Return Policy

Thank you for shopping at The Canadian Jump Rope Company. If you are not entirely satisfied with your product(s) we are here to help.

Returns

You have 14 calendar days to return your item(s) from the day you received it. To be eligible for your return, the item must be unused and in the same condition you received it, and in the original packaging.

You must have a receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item(s). You will be immediately notified of your refund status after inspection.

If your return is approved, we will initiate a refund to your credit card (or original form of payment). You will receive a credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for shipping costs for your own items. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

If you have any questions about our Return Policy, please email us at info@jumpropes.ca.